Frequently Asked Questions

• Wood-Burning stoves are designed to burn logs only and offer high efficiency.
• Multi-Fuel stoves can burn wood and approved smokeless fuels using a grate system and ash pan. 

We'll help you choose the most suitable stove for your home and heating requirements. 

Yes, we offer professional installation services in Aberdeen & Aberdeenshire, Scotland.

• Aberdeen
• Inverurie 
• Westhill
• Banchory
• Stonehaven
• Inverbervie
• Laurencekirk
• Peterhead
• Fraserburgh

Planning permission is not usually required, but you may need approval if:

• Your property is listed
• You live in a conservation area
• A new external flue is required

We will advise you during your home survey if you require permission. 

No. If your home doesn't have a chimney, we can install a twin-wall insulated flue system, suitable for both traditional and modern properties.

Most wood-burning and multi-fuel stove installations are completed within 1-2 days, depending on the property and flue requirements .

Yes. Modern stoves achieve up to 85% efficiency, making them far more efficient than open fires and helping to reduce heating costs.

• Wood-burning stoves: at least once per year
• Multi-fuel stoves: twice per year if used regularly

Regular chimney sweeping improves safety and performance.

You can:

• Call us
• Email us
• Use our website contact form

We'll arrange for a free home survey in Aberdeen or Aberdeenshire.

Yes, all our stoves come with a manufactures warranty. Warranty coverage and duration depend on the model.